Frequently Asked
Questions
How do I get started?
We are thrilled you are considering booking your travel with STG. Please click here (link to Calendly) to schedule a convenient time to speak or send us an email at info@speartravelgroup.com
Is there a charge for your services?
Generally, our services do not cost our clients anything, in fact, we often save money and add value on travels. If we are asked to or render services where the agency does not receive a commission from the travel supplier, we will communicate this to the client and discuss a possible fee for time and additional service.
What type of travelers do you serve?
Our clients range from individuals to families to businesses that all value their time, money, and travel experiences. Our experienced team can work with every type of client on any type of trip.
Do you book AirBnb, vrbo, or other home sharing sites?
We do have many private home and villa supplier partners, however, booking directly with Airbnb and vrbo would incur a planning fee as those companies do not pay commission.
Explain Virtuoso and its benefits?
Virtuoso is the leading global network of agencies specializing in luxury and experiential travel. Virtuoso partners with over 1,800 of the world’s best companies, including hotels, cruise lines, tour operators, and more to ensure our clients have a seamless experience no matter where they travel. As a Virtuoso member, we can provide exclusive benefits to our clients, including VIP treatment, special values, complimentary perks, unique experiences, and rare access.
What sort of budget or average trip cost should I expect?
Every trip is completely customized and personalized, so this can vary greatly. We work on one-night hotel stays up to a year’s long trip around the world. Generally, our clients realize more savings and value adds as the trip value increases.
